The Jabra Engage 50 headset for the digital contact centre - A true digital headset

• Please note that this product requires an Engage Link Cable for operation (sold separately)

• Is your contact centre moving, or considering moving, to softphones? Are you are investing in contact centre applications - whether on-premise or cloud-based? The Jabra Engage 50 is the ideal digital headset to power your customer satisfaction, Features a powerful processing chip in the earcup that delivers advanced functionality including call analytic data

• A unique, 3-microphone system with intelligent noise-cancellation filters out background noise and breathing sounds, giving callers a superior experience. Stereo sound and super wideband give vibrant, lifelike conversations - with the highest levels of hearing protection for agents

• Engage 50 offers the highest levels of hearing protection, including PeakStop 105dB SPL and IntelliTone 2.0 and conforming to Noise at Work, G616 and OSHA guidelines

• Intelligent Volume Control enables incoming calls to be set to a user-defined sound level that stays constant for all day comfort

• Better call control for greater efficiency - The call control unit accessory enables agents to adjust volume levels and mute, speed dial, answer and end calls and update their status lights at the touch of a button. The control unit is easy to use and designed to stay in place

• The Engage 50 headset is Skype For Business Open Office certified when used with the Microsoft variant of the control unit

• Multi-colour status lights on both earcups ensure interruptions are kept to a minimum. More than just a busylight, the status lights can be customised for specific needs. Impressive passive noise-cancellation enhances agents' focus

• Live guidance for agents and rich call analytics improve customer experience, The Engage 50 leverages Jabra software for a smarter way to overcome noise. With live onscreen microphone guidance for agents and rich call analytics for the business, the Engage 50 helps deliver better-sounding calls

• Easily update the firmware of any Jabra audio device, directly from the user-friendly Direct Dashboard

• Optimise your headset with sidetone, ringtone, audio protection levels, sound optimisation for music, levels, and more

• Enjoy high levels of data protection, without being charged for the privilege

• Built for today - ready for tomorrow. Features category-first USB-C for easy connection to PC and mobile devices and with USB-A connectivity available as an accessory

• The Jabra Engage 50 features the next generation of hearing protection with Safetone 2.0 technology, This includes PeakStop 105dB, which cuts off sudden sound spikes at an even lower level than the regular Jabra PeakStop; Intelligent Acoustic Shock protection, which removes potentially harmful sounds; and IntelliTone 2.0, which maintains average sound levels below predefined thresholds through the day

SPECIFICATIONS

• AUDIO

• User sound protection: PeakStop 105 dB SPL, IntelliTone 2.0

• Speaker size: 28 x 3.9mm

• Speaker Max input power: 10mW (at 0.56 V)

• Speaker sensitivity: 115dB SPL at 0.4V, 1kHz

• Speaker impedance: 32Ohms

• Speaker frequency range: 20Hz - 20kHz

• Speaker bandwidth music mode: 20Hz - 20kHz

• Speaker bandwidth speak mode: 20Hz - 20kHz

• Microphone type: Digital MEMS microphones

• Microphone sensitivity: -26dBFS at 94dB SPL, 1kHz

• Microphone frequency range: 100Hz - 14kHz

• Microphone bandwith: 100Hz - 14kHz

• Microphone power consumption: 630uA

• Power consumption: Typ. 53mA

• Certifications: Regulatory Approvals: CE, FCC, KCC, RCM, Noise at work, G616 and OSHA-compliant Industry Certifications: cTUVus, TCO / Skype for Business Open Office

• EASE OF USE

• Intuitive audio control: Yes

• Statys Lights: 1

• Fit & comfort

• Headset form factor: Headband

• Boom arm adjustable: 300 degrees

• Boom arm flexible: Yes

• Headband padding: No

• Ear Cushion: Soft leatherette

• CONNECTIVITY

• Connection: USB-C

• Operating range (cord length): 2300mm

• Cable type: Flexible USB 2.0 cable

• GENERAL

• Box content: Mono headset, clothing clip, Quick start guide, warning/warranty card

• Headset Dimensions: 135(W) x 193(D) x 62(H)mm

• Weight (without cord): 61g

• Operating temperature: -10 to +40 DegC (Humidity 5% to 85% RH)

• Storage temperature: -20 to +50 DegC (Humidity 20% to 90% RH)

• Materials used: PC/ABS; PC; POM; TPE;TPU

• Colour: Black

• Warranty: 2 Years

• OEM: 5093-610-189

• To ensure the compatibility of your deskphone, softphone or mobile/table please used the online Jabra compatibility guide at https://www.jabra.com.au/compatibilityguide/

• This is an ON REQUEST item and delivery lead time will apply